SHIPPING & RETURNS
Orders are processed in the order in which they are received. This means payment must clear for orders to process. Although most orders do ship within a few days, please allow 14 business days for orders to ship. Our inventory reflects multiple locations and in rare cases it takes time for use to move products. Please note that shipping over country borders can be held by customs for up to 30 days, and that is not our policy, but is the policy of customs.
Pick up location for the North America branch is in Wisconsin. Please contact us to set up a time for pickup and would also prefer you contact us before you order so that we can plan accordingly, as we do most of our business online and through mail.
Shipping prices are based on an average for the country in which the product is being sent to, which is determined by Subie Savers. We do not individually quote shipped per specific address due to capabilities of the website platform we use. This means you might pay more or less than the actual shipping cost.
RETURN & EXCHANGE POLICY
All products we sell are subject to a 14 day, money back guarantee. In order to receive full reimbursement on the product(s), you must;
1. Contact us within 14 days of receiving the product(s).
2. Have proof of purchase. (PayPal order number is acceptable).
3. Return the products in original packaging in good condition, unless otherwise specified and agreed upon by Subie Savers and customer.
Returns will be processed after product has been returned. Shipping charges are not subject for reimbursement unless otherwise agreed upon by Subie Savers and customer.
Please note that the panels we provide are a single piece of stamped steel. They are not cut-outs of existing cars. Panels might have small scratches or blemishes. These are normal and do not affect the panel's performance or use. Each panel is visually inspected prior to shipment and in some cases may be corrected prior to shipment to make sure the panels are up to par. All shipments are insured and if there is damage done during shipment, the shipment company should be contacted immediately as well as contacting us so we can help. We strive to deliver the best products we can at the cheapest price we can to insure customer satisfaction. As always, if there are any questions in regards to the panel's condition, please contact us. THANK YOU FOR CHOOSING SUBIE SAVERS!!!